This product is an ASHP eLearning activity.

Accreditation
The American Society of Health-System Pharmacists is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education with Commendation.

Target Audience
This professional certificate is intended for pharmacists and pharmacy technicians who are seeking to expand their knowledge and skills in pharmacy informatics.

Overview
The Pharmacy Informatics Certificate features self-guided learning activities with dynamic instructional designs. The certificate provides ACPE continuing education for pharmacists and pharmacy technicians. It is specifically designed to focus on the essential and unique skills required to manage medication-related information in electronic health records, pharmacy information systems, and automated systems. Upon completing all the learning module activities, learners will become proficient in pharmacy informatics.

Pharmacy Informatics Certificate Requirement
Once a learner has completed the educational curriculum, they will have the opportunity to complete an online comprehensive exam. Once the learner completes the exam (minimum 80% passing rate; unlimited attempts permitted), they will earn the professional certificate.

Educational Activities

Introduction to Pharmacy Informatics
ACPE: 0204-0000-24-816-H04-P & T
CE Hours: 2 contact hours
Activity Type: Knowledge-based

1. Describe the growing area of health information technology and U.S federal initiatives
2. Discuss various roles of individuals in pharmacy informatics.
3. List key technologies used across the medication-use spectrum.
4. Identify success factors that can improve performance in pharmacy informatics.
5. Discuss the role of the information technology department in an organization.
6. List common information technology terminology.
7. Differentiate common team assignments and member roles of the information technology department.
8. Differentiate between the information technology department and the pharmacy information technology team.

Basics of Electronic Health Records and Automation
ACPE: 0204-0000-24-817-H04-P & T
CE Hours: 1 contact hour
Activity Type: Application-based

1. Explain key required components of medication orders.
2. Use appropriate methods to identify risks, benefits, and levels of clinical decision support (CDS) that can be utilized to guide medication order entry, verification, dispensing, and administration.
3. Describe the uses and benefits of clinical surveillance platforms.
4. Summarize ambulatory e-prescribing functionality standards and common workflows.
5. List potential benefits of electronic medication administration records (eMAR) documentation over traditional paper-based documentation workflows.
6. Describe basic eMAR functionality and challenging workflows associated with eMAR documentation.
7. Evaluate the impact of barcoded medication administration (BCMA) on eMAR workflow and medication safety.
8. List opportunities for clinical decision support associated with the use of eMARs and BCMA.
9. Summarize how smart infusion pumps could be used to prevent medication errors.
10. Describe strategies and methods to generate charges for medications within the electronic medical record (EMR).
11. Evaluate systems and strategies to manage medication inventory in pharmacies.
12. Identify key financial reporting needs of pharmacies.

Managing Automation and Technology
ACPE: 0204-0000-24-818-H04-P & T
CE Hours: 3.5 contact hours
Activity Type: Application-based

1. Summarize the history of technology and automation used in pharmacy practice.
2. Differentiate between the four types of pharmacy distribution models.
3. List strategies for employing technology and automation.
4. Describe common types of technology and automation used in pharmacy practice.
5. Evaluate the benefits and challenges with the use of technology and automation.
6. Calculate the difference between price and cost.
7. Differentiate advantages and disadvantages of each charge capture point.
8. Describe the role of HCPCS and J-Codes in medication billing.
9. Discuss the challenges of having too much safety stock.
10. Describe what “digital health” is and its historical context of use.
11. Differentiate digital health technologies.
12. Assess strategies for incorporating digital health technologies into patient care.
13. Analyze the how role of the pharmacist is integrated into digital patient care.

Advanced Pharmacy Informatics
ACPE: 0204-0000-24-819-H04-P & T
CE Hours: 3.25 contact hours
Activity Type: Knowledge-based

1. Identify common issues with information transfer between different care settings.
2. Describe informatics solutions that integrate the processes of medication histories, reconciliation, and discharge communication.
3. Discuss clinical and operational considerations for implementing smart pump integration.
4. Describe the safety benefits with integrating smart pumps and the electronic medical record.
5. Differentiate between the fundamental clinical characteristics of pediatric and adult populations and its relevance to informatics practice.
6. Apply best practices for utilization of smart pumps in a pediatric institution, including database design and maintenance.
7. List challenges associated with barcoded medication administration (BCMA) in a pediatric population and strategies to maintain patient safety.
8. Describe blockchain technology.
9. Discuss current blockchain applications in healthcare.
10. Identify potential roles and risks with blockchain in pharmacy.

Health Information Technology Project Management
ACPE: 0204-0000-24-820-H04-P & T
CE Hours: 2.25 contact hours
Activity Type: Application-based

1. Define selected common project management terminology.
2. Differentiate between a project, a Project Management Office (PMO), and a Project Portfolio Management (PPM).
3. Contrast the phases of a project life cycle.
4. Differentiate of a project manager from a pharmacy operations manager.
5. Summarize potential project challenges encountered during a project’s life cycle.
6. Explain how to use tools and technique to help the team understand the purpose of a project.
7. List three ways to keep key stakeholders informed of the status of a project.
8. Explain the interpersonal dimensions of project management: leadership, team dynamics, influencing and negotiating.

Informatics Optimization
ACPE: 0204-0000-24-821-H04-P & T
CE Hours: 3.5 contact hours
Activity Type: Application-based

1. Describe two major challenges associated with the growth and widespread use of health information technology.
2. Recommend three tools that can be used or questions that can be posed to evaluate the usability of software or a medical device.
3. Explain three potential patient care outcomes that might arise from implementation of a new information technology device or system.
4. Summarize at least three major, unintended consequences faced by clinicians when implementing a new or updated electronic health record, computerized order entry and/or clinical decision support system.
5. Describe the safety, regulatory, and quality components for technology and automation.
6. Identify the principles for effective management and oversight of technology to ensure its safe use.
7. Describe the data model and the reporting capabilities for technology and automation.
8. Discuss the role of a vendor and the vendor relationship.
9. Describe the future roles for pharmacy personnel with the adoption of technology and automation.
10. Choose important testing types for specific testing purposes.
11. Summarize options for handling formulary preferred product changes.
12. List the considerations when determining batch production times.
13. Recommend the appropriate times to contact a customer during problem resolution.

Data, Analytics, Knowledge, and Reporting in Informatics
ACPE: 0204-0000-24-822-H04-P & T
CE Hours: 4 contact hours
Activity Type: Application-based

1. Explain knowledge management as it relates to health systems.
2. Describe update process considerations for managing knowledge in the electronic health record.
3. Summarize the relationship between knowledge management and clinical decision support.
4. Define alert fatigue and describe factors contributing to its origination.
5. Recommend techniques for alert management used to reduce unnecessary alerting.
6. Differentiate between data and information.
7. List the skills required to obtain information from electronic health record system’s (EHR) data.
8. Apply relational database concepts to future report requests.
9. Evaluate important characteristics of reporting and data analysis tools.
10. Select the best reporting or data analysis tool for a task.
11. Summarize reporting and data analysis best practices.
12. Identify accessible reporting tools.

Faculty Information

Mark Baumgart, RPh, PharmD
Content Editor, Clinical Drug Information
Wolters Kluwer Health
Indianapolis, Indiana

Sylvia M. Belford, PharmD, MS, CPHIMS, FASHP
Administrator
Mayo Clinic
Rochester, Minnesota

Beth Breeden, DPh, MS, CPHIMS
Associate Professor, Director of Graduate Studies in Health Care Informatics
Lipscomb University, College of Pharmacy & Health Sciences
Nashville, Tennessee

Michael J. Brownlee, PharmD, MS, FASHP
Chief Pharmacy Officer
University of Iowa Health Care
Clinical Associate Professor and Associate Dean
University of Iowa College of Pharmacy
Iowa City, Iowa

Bruce W. Chaffee, PharmD
Assistant Director, Pharmacy Analytics, Quality, Regulatory, & Safety
Adjunct Clinical Professor of Pharmacy
Michigan Medicine & University of Michigan College of Pharmacy
Ann Arbor, Michigan

Kevin A. Clauson, PharmD
Associate Professor
Lipscomb University, College of Pharmacy & Health Sciences
Nashville, Tennessee

Jeff Chalmers, PharmD
Chief Product Officer, Marble-AI
Pharmacist, Cleveland Clinic Health System
Cleveland, Ohio

Seth W. Hartman, PharmD, MBA
Director, Pharmacy Informatics
University of Chicago Medicine,
Chicago, Illinois

Alexandria Hesketh, PharmD, MSHI
Director of Clinical Pharmacy Informatics
Cleveland Clinic
Cleveland, Ohio

Saswat K. Kabisatpathy, PharmD, MS, BCMTMS
Chief Strategic Officer
Avant Pharmacy & Wellness Center
Director of Strategy & Analytics
Avant Institute
Charlotte, North Carolina

Maritza Lew, PharmD, PMP
IT Project Manager
El Camino Hospital
Saratoga, California

Wing Liu, PharmD
Manager, Epic Inpatient
Vanderbilt University Medical Center
Course Director, MS Applied Clinical Informatics (MSACI)
Vanderbilt University, Biomedical Informatics
Nashville, Tennessee

Sean P. O’Neill, PharmD
Chief Clinical Officer, Co-Founder
Bainbridge Health
Philadelphia, Pennsylvania

Brandon Ordway, PharmD, MS
Director of Pharmacy
M Health Fairview
Minneapolis, Minnesota

Shelly Spiro, RPh, FASCP
Executive Director
Pharmacy HIT Collaborative
Alexandria, Virginia

Lisa Starost, PharmD, MBA
Manager, Pharmacy and Surgery Informatics
Indiana University Health
Indianapolis, Indiana

Jack Temple, PharmD, MS, CPEL
Senior Director of Pharmacy
UW Health
Madison, Wisconsin

Kyle Utecht, PharmD, MS, BCPS, CPHIMS
Informatics Pharmacist
Aspirus Health
Wausau, Wisconsin

Relevant Financial Relationship Disclosure
In accordance with our accreditor’s Standards of Integrity and Independence in Accredited Continuing Education, ASHP requires that all individuals in control of content disclose all financial relationships with ineligible companies. An individual has a relevant financial relationship if they have had a financial relationship with ineligible company in any dollar amount in the past 24 months and the educational content that the individual controls is related to the business lines or products of the ineligible company. An ineligible company is any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. The presence or absence of relevant financial relationships will be disclosed to the activity audience.

• No one in control of the content of this activity has a relevant financial relationship (RFR) with an ineligible company.

As defined by the Standards of Integrity and Independence definition of ineligible company. All relevant financial relationships have been mitigated prior to the CPE activity.

Methods and CE Requirements
Each activity consists of audio, video, and/or PDFs and evaluations. Learners must review all content and complete the evaluations to receive continuing pharmacy education credit for each activity.

Follow the prompts to claim, view, or print the statement of credit within 60 days after completing the activity.

Important Note – ACPE 60 Day Deadline:
Per ACPE requirements, CPE credit must be claimed within 60 days of being earned. To verify that you have completed the required steps and to ensure your credits have been reported to CPE Monitor, check your NABP profile account to validate that your credits were transferred successfully before the ACPE 60-day deadline. After the 60-day deadline, ASHP will no longer be able to award credit for this activity.

The ASHP PROFESSIONAL CERTIFICATES? educational product line contains learning activities that are ACPE-accredited knowledge and application-based continuing education. This is not an ACPE Certificate Program. Upon successful completion of the activities, the learner will be able to download an ASHP Professional Certificate.

System Technical Requirements
ASHP learning content is delivered through your Web browser. For all learning content, you will need basic computer skills, ability to navigate web pages and stable internet connection. View the system requirements for learning activities.